Welcome to the Shipping and Returns page for ArganOilBulk! We are committed to providing you with high-quality argan oil products and a seamless shopping experience, from the moment you place your order to when it arrives at your doorstep and even beyond. Here’s everything you need to know about our shipping methods, timelines, and return policies.
Shipping Methods and Timelines
At ArganOilBulk, we understand the importance of receiving your products in a timely and secure manner. We offer a variety of shipping options to meet your needs, whether you’re ordering locally or internationally.
- Standard Shipping: Our standard shipping option delivers your order within 5-7 business days, depending on your location. This option is ideal for those who plan ahead and are looking for an economical shipping method.
- Expedited Shipping: Need your argan oil products faster? Our expedited shipping option gets your order to you within 2-3 business days. Additional charges apply for expedited shipping.
- International Shipping: We proudly ship worldwide! International shipping times vary by destination but typically range from 7-14 business days. Please note that international customers are responsible for any customs duties, taxes, and additional fees that may apply.
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and estimate its delivery date.
Return Policy
We want you to be fully satisfied with your purchase from ArganOilBulk. If, for any reason, you are not happy with your order, please review our return policy below.
Standard Returns
- Eligibility Period: You can return your unopened, original-condition products within 30 days from the date of delivery.
- Process: To initiate a return, contact our customer service with your order number and reason for return. We’ll guide you through the process.
- Restocking Fee: A 10% restocking fee may be applied to cover processing and handling.
- Shipping Costs: Customers are responsible for return shipping costs. Use a trackable service to ensure your item reaches us.
- Refunds: Upon receipt and inspection of the return, we’ll process your refund using the original payment method.
Exclusions
- Bulk Orders: Orders placed in bulk are final sales and not eligible for return due to their discounted rates.
- International Returns: Additional fees such as customs duties and taxes are non-refundable. International customers bear the shipping costs for returns.
- Private Label Products: Customized products are not eligible for return. This includes any item specially made for the customer under a private label agreement.
Contact Us
Have questions about your order, our shipping methods, or our return policy? Our customer service team is here to help! Contact us at any time, and we’ll make sure your concerns are addressed promptly and thoroughly.
Thank you for choosing ArganOilBulk for your argan oil needs. We look forward to serving you and ensuring your experience with us is nothing short of excellent.